Privacy Policy

Privacy Policy

Last updated January 1, 2026

Library Chef (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.librarychef.com, access our platform through a partner organization, register for accounts, or interact with our services. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When patrons create an account on Library Chef, we collect only limited information, which may include:

  • Full name

  • Email address

  • Library card prefix or library-provided access credential

Library Chef does not collect or store full library card numbers. Only a library-issued prefix is used for access validation and is not linked to individual patron identities. Any other information you voluntarily provide when contacting us or participating in programs may also be collected.

b. Automatically Collected Information

Library Chef does not collect IP addresses, device types, browser types, operating systems, pages visited, time spent on pages, clicks, or other usage data. We do not use cookies or similar tracking technologies.

c. Sensitive Information

We do not intentionally collect sensitive personal information such as health data or government-issued identification numbers.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services and platform

  • Manage user access and support library and organizational programs

  • Communicate service-related information, including class reminders and updates

  • Personalize content and improve user experience

  • Comply with legal obligations and enforce our agreements

  • Detect, prevent, and respond to security issues, misuse, or unlawful activity

Library and Organizational Partnerships

Library Chef operates as a business-to-business platform and partners with libraries and other organizations. When Library Chef is provided through a library or partner organization, that organization acts as the data controller for its patrons or community members. Library Chef acts as a service provider or data processor and processes personal information solely to provide the contracted services and in accordance with our agreements with those organizations.

Patrons may access Library Chef through participating libraries or organizations. Access may be provided for educational or community programming purposes and does not require individuals to purchase services directly from Library Chef.

Sharing and Disclosure of Information

We do not sell or rent personal information. We may share information only in the following circumstances:

  • Service Providers: With trusted vendors that assist us with hosting, analytics, customer support, or technical operations, solely to perform services on our behalf

  • Legal Compliance: When required by law, regulation, court order, or governmental request, or to protect the rights, safety, and security of Library Chef, our partners, or users

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of that transaction

Email Communications

We only send service-related emails, such as class reminders, program updates, or administrative messages. We do not send promotional emails or marketing communications to patrons.

Your Privacy Rights

Depending on your location, including under laws such as the GDPR or CCPA, you may have rights to:

  • Access, correct, or delete your personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where consent is the legal basis for processing

  • Request a copy of your data in a portable format

California residents may exercise their rights under the California Consumer Privacy Act and will not be discriminated against for exercising those rights. Requests may be submitted to contact@librarychef.com. We will respond in accordance with applicable law.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal and contractual obligations

  • Resolve disputes and enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

Security of Your Information

We implement reasonable technical, administrative, and physical safeguards to protect personal information. However, no system is completely secure. While we take steps to protect your data, we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach involving personal information, Library Chef will notify affected users, partner organizations, and authorities as required by applicable law.

Minors’ Privacy

Library Chef services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

International Users

If you access Library Chef from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ. By using our services, you consent to such transfers.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage users to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our services indicates acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: contact@librarychef.com

  • Address: P.O. Box 384, Lake Hiawatha, New Jersey 07034, USA

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